Return Policy


Returns and Refunds

To be eligible for a return, your item must be

  • Unused and in the same condition that you received it
  • In the original packaging
  • Postmarked within 30 days of purchase

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please consider using a trackable shipping service or purchasing shipping insurance. Untracked shipping does not guarantee that we will receive your returned item.

Process

1) Send us an email at lensguards.help@gmail.com requesting a return.  You will be provided with an address where you can send your return.

2) Deliver your unused product to the provided address.

3) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Exchanges

We cannot exchange the type or color of your Lens Guard.  You will need to create a new order with Lens Guards.